Navigate to Windows Control Panel and open Programs and Features (" Add or Remove Programs" on Windows XP).Ģ. Uninstall and re-Install Internet Explorer.ġ. Close all Internet Explorer windows and restart your browser.ģ.Check the Delete Personal Settings checkbox and press Reset.At the Advanced tab press the Reset button.Click the gear icon at the top right corner and choose Internet Options.* By resetting Internet Explorer, you restore your browser to the state where it was when first installed on the PC. How to resolve the "Sorry, Couldn't connect to Skype" & other Skype connection problems.įirst, check your computer for malware infection by using this Malware Removal Guide. In this tutorial you can find detailed instructions on how to fix Skype connection problems. In other cases, the user is unable to connect to Skype after Skype Updates to its latest version. The Skype connection problems usually occurred after malware infection, so before you continue to resolve Skype connection issues, first scan and clean you computer from malware. Please check your Internet connection and try again". ![]() ![]() ![]() On a Windows computer the following error appeared when the user tries to launch the Skype application after (Skype) update: "Sorry, we couldn't connect to Skype.
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